Hospice earns high marks for caregiver satisfaction

First Posted: 7:35 pm - May 31st, 2015

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CHESTERFIELD — Hospice of Chesterfield County has been named a 2015 Hospice Honors recipient by Deyta, which bills itself as an industry leader in data-driven management.

Hospice Honors is a prestigious program that recognizes hospices providing the highest level of satisfaction as measured from the caregiver’s point of view, according to Deyta.

“This is the third year that we are presenting this award to top performers, and it’s very rewarding to recognize their hard work and commitment to improving care,” Kevin Porter, senior vice president of Deyta Analytics, said in a release.

This recognition is determined by using the Deyta Family Evaluation of Hospice Care survey results from about 1,700 partnering hospices contained in Deyta’s FEHC database with an evaluation period of October 2013 through September 2014.

Deyta identified Hospice Honors recipients by evaluating hospices’ performance on a set of 18 satisfaction indicator measures. The set of questions included only indicator measures, omitting qualifying, leader and demographic questions. Individual hospice performance scores were aggregated for the evaluation period and were compared on a question-by-question basis to a national average score calculated from Deyta’s FEHC database.

Hospice of Chesterfield County Executive Director John Douglas credits the experience, dedication and compassion of the agency’s staff and volunteers as factors that led to being named a 2015 Hospice Honors recipient.

“The Hospice of Chesterfield County staff and volunteers take providing quality care most seriously,” he said. “We always strive to care for our local terminally ill with the utmost compassion they deserve as they face life’s final journey.”

Hospice of Chesterfield County, a nonprofit, community-based program, was founded by concerned citizens and local churches. Since 1993 Hospice of Chesterfield County has cared for more 2,000 area terminally ill residents. The agency has offices located at 700 West Blvd. in Chesterfield, 160 Second St. in Cheraw and 114 E. McGregor St. in Pageland.

For more information about Hospice of Chesterfield County services, call 843-623-9155, 843-537-2008, 843-672-9155 or 800-572-9322.



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