consumerThird-party sellers can easily sell games on the bol.com shopping platform that does not meet the safety requirements. Among other things, toys that children can choke on or products containing harmful substances can be sold in the online store.
This is evident from his research Dutch consumer program “RADAR” From the public broadcaster AVROTROS. The program created its own store and sold toys imported from China without the CE mark via bol.com. This is a mandatory European quality mark for many products and guarantees that the product meets certain safety conditions.
Since 2011, bol.com has opened its online store to third-party sellers. There are now 49,000 sales partners, which is more than half of the online giant’s sales volume.
According to the TV show, Bol.com has not verified if the games have the correct quality mark. “Radar” received an order, among other things, for a musical instrument that a European quality-controller found dangerous to children because the bells on the instrument go off so easily. Toys containing dimethylformamide, cyclohexanone and triethylenediamine have also been placed on the online store, which can cause irritation to the eyes and mucous membranes.
The Dutch Consumers Association is concerned. Company spokesman Gerard Sperenberg: “I wasn’t expecting the system to be so leaky. It doesn’t make sense at all.”
Bol.com spokeswoman Tamara Flotman allowed access reaction You know that the responsibility for the quality of the item offered rests with the party that purchased and displayed the item. In other words: with the outside seller. According to the company, he “also has the most first-hand knowledge of the article.” “Once you become a partner of bol.com, you will be notified of the applicable rules and legislation that must be adhered to when selling to a consumer.”
This is how you learn about safe games
If you want to be sure of the safety of toys, it is best to take a look at the product specifications at bol.com. If you see CE marking under Other Features under Quality Label, you are in the right place. Bol.com says that as of March 1, 2022, with a new batch, seller must upload a photo of the CE marking. If not, the item cannot be sold.
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